We are committed to:
- safeguarding the privacy of our website visitors
- protecting the personal data that you provide to us
- being clear about how we intend to use that data
What information do we collect from you?
We may collect, store and use the following kinds of personal data:
(a) information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type, referral source, length of visit, pages viewed and activity on each page)
(b) information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our goods or services (including payments for seminars etc.)
(c) information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters (including contact details, email address etc.)
(d) any other information that you choose to send to us
What do we do with your data?
We may use your personal information to:
(a) administer the website
(b) improve your browsing experience by personalising the website
(c) enable your use of the services available on the website
(d) supply to you services purchased via the website
(e) send statements and invoices to you, and collect payments from you
(f) send you general (non-marketing) commercial communications
(g) send you email notifications which you have specifically requested
(h) send you our newsletter(s) and other marketing communications relating to our business which we think may be of interest to you by post, by email or via similar technology (you can inform us at any time if you no longer require marketing communications)
(i) provide third parties with statistical information about our users – but this information will not be used to identify any individual user
(j) deal with enquiries and complaints made by or about you relating to the website
In exceptional circumstances, such as dealing with fraud, credit risk, dealing with abusive online behaviour, to enforce rights, to protect property, to protect human safety, if the law requires it, or if we sell or merge any part of our business, we may pass your personal data to another person or organisation to use for their own purposes.
We will not, without your express consent, provide your personal information to any third parties for the purpose of direct marketing.
You may instruct us to provide you with any personal information we hold about you. Provision of such information may be subject to the payment of a fee.
You may instruct us not to process your personal data for marketing purposes by email at any time. (In practice, you will usually either expressly agree in advance to our use of your personal data for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal data for marketing purposes.)
Security of your personal data
We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
We will store all the personal information you provide on our secure (password and firewall protected) servers. All electronic transactions you make to or receive from us containing sensitive information will be encrypted using SSL technology.
We take great care to ensure any confidential information remains protected, but we cannot guarantee the security of data sent over the internet.
The website contains links to other websites. We are not responsible for the privacy policies or practices of third-party websites.
Please let us know if the personal information which we hold about you needs to be corrected or updated.